Basic Workplace Experience Course

H. Workplace Services


Description
The Workplace services module is about taking the front-of-house experiences to the next level and enhancing engagement, community, and a sense of appreciation for our employees. This is done through reception, events, food, and other high-touch areas. The power of how these moments resonate will make people feel a strong belief in belonging and pride in where they work.

The course duration is approximately 1 hour.
Content
  • Introduction to the Basic Course on Workplace Services
  • Chapter 1: What is Workplace Services
  • Chapter 1 Quiz
  • Chapter 2: Events
  • Chapter 3: Food
  • Chapter 4: Hospitality and Reception
  • Chapter 5: Employee Communications
  • Chapter 5 Quiz
  • Chapter 6: How WS is relevant to the other workplace functions
  • Chapter 7: WS and they Hybrid environment
  • Chapter 7 Quiz
  • Chapter 8: Key Performance Indicators of Workplace Services
  • Course Survey
Completion rules
  • All units must be completed
Prerequisites